The 4D Silk Fiber Lash Waterproof Mascara is essentially the same as a “regular” mascara, except that the formula is filled with tiny nylon, silk, or rayon fibers that adhere to your lashes to make them look noticeably denser and more voluminous with each swipe.
Features:
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Otime Collections (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.otimecollections.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer reviews (283)
5 Stars (243) |
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4 Stars (40) |
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3 Stars (0) |
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1 Star (0) |
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This mascara is amazing. It works like something far more expensive should work. It is not thickening but it looks very natural and does well at lengthening. The photo I took showing the mascara in place were taken after wearing it all day long, nearly 12 hours of wear!
Thank you very much. Very good mascara.
Mascara was 1,5 WEEKS, the mascara itself is good
Very Good !!
Came quickly, not dry. Eyelashes fire
Mascara is good, I liked it. I will order more
Thank you.
Mascara really liked, waited for a 3 Weeks but it was worth it. This mascara paints well, there is no third-party smell, it does not flow anywhere, it looks beautiful and it is more (on the umbilical cord) than it seems in the photo! I advise! And the store and the goods!
Hi. Ink is great. For this price very be worthwhile. Little long szło for Pl because until 1.5 weeks... Zamówię napewno larger quantity. Thank you
The product is as described. It took a little over 2 weeks but it came
Delivery was very fast. With the store communicated a lot, always answered, supported. Mascara is good, smells nice. I have no allergies to her, checked immediately. Thanks to the seller for such patience;)
Everything corresponds to the product, there are no unpleasant odors, further feedback will leave when I use mascara.
Received today did not check then i will add everything intact ordered august 7 came on september 6 super
As described I am satisfied
MTO comes packaged and good quality
I'm so sad, cause I'm hit by the local customs fees but it's OK that my mascara has an amazing effect on my eyes so that make me happy again
The goods came a month before the saratov region. All as in the description, everything suits. Good mascara)
Excellent fast and reliable
Arrived straight and think has a excellent quality/price. And separates the eyelashes and get lumps. Used only once and the lasting seemed farsanteei good.
Product is as requested, excellent
I arrive in 10 days. I 've tried it once and you 've surprised me, lengthen the eyelashes remarkably, i slept with it and i woke up without being erased or blurred, not panda eyes. When you unmake-up, you're dropping like fibers like you're going to take hair off my hair. Very happy with him, 'back to buy insurance
Very creamy! I liked it very much.
Everything is super, carcass is cool.
It took a month to arrive, i haven't used it yet. The box came in bad shape.
The products came in bad shape
Some boxes arrived crushed, however, it looks very good product.
The store sent the goods immediately! but she went to me for a long time ((mascara itself is good, i'm happy!!
Cool mascara, fighting perfectly is not a detective. Thank you.
Ordered 11.05, and came the parcel 30.05 to belarus molodechno. All whole, time is good Thanks to the store)))
The best ever used to HJ, lengthen it!!!! Poremmm N dry dregs mtoooo
A whole came
Item as described and received in good condition, but yet to try out. Seller took the initiative to extended the purchase protection without even need to send a request to do so. Thank you!
My mail was really quickly , about two weeks to US, I don’t try, but looks good
Everything came well
Mascara neatly divides the cilia. Washed off with panda effect. On the fourth photo on the left painted eye, on the right-no
very nice thank you so much I really appreciated ♥️♥️♥️
Got after 2 months. I don’t like, very thin layer( need to put 3 layers, if you want that will be seen).
Mascara went as long as 2 months, besides there was no track number tracking, the design of the carcass is good, but confused that the mascara was closed not tight, when the autopsy seemed that the mascara was a little dried, although what can be expected for 100 rubles...
Super
Delivery is very long, almost two months. Mascara liked, i recommend
Fast shipping! A bit sticky,kinda soft,but the volume is true!!!!
Super
Ok
It took so long before i received my order; 4-01 to 5-28. Same descriptions as in the picture. The boxes are deformed but the item inside is intact and its inside the plastic. Not so strong smell. Give additional feedback when bein' tried. Recommendable products and store. Thank you
Order compatible with description :)
It came in less than a month to germany, a pleasant smell and good consistency, not liquid, as some write. As i try, i'll write
New good has come, packaging slightly мятая though all had more and in sealed package… Only oooochen long waited
Is all good. Happened equal 4 weeks recommend
Great packed, not yet tested. I will add feedback after use. Seller recommended
just like pictured