The Best Hyaluronic Acid Serum Snail Essence for Acne Treatment, Moistrurized Skin Care and Anti-Anging Winkles
Packaging Details
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Otime Collections (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.otimecollections.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
| Positive (100%) | 5 Stars (105) |
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4 Stars (18) |
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| Neutral (0%) | 3 Stars (0) |
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| Negative (0%) | 2 Stars (0) |
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1 Star (0) |
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| Buyer | Real customer reviews | |
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N***y  |
12 Feb 2019 14:20 Not even the taste But arrived in perfect state within the date of estimated, what if not you could Give tracking. 
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M***n  |
12 Feb 2019 11:24 Teşekkürler Istanbul a 18 day intact. 
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A***o  |
12 Feb 2019 05:09 Goods come, all good, looks like a description, checked, such as allergies, so that all super 
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K***e  |
9 Feb 2019 22:02 Very fast delivery. One of the packages was folded, but bytylochka is not affected. Tried, pritenzy. Happy. Supper. Will take more. 
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K***o  |
9 Feb 2019 09:44 thanks my friend 
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S***n  |
9 Feb 2019 09:10 Arrived nicely protected full. Many thanks! Now I arrange enjoy by which is the second look that I ask! Thank You! 
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C***o |
8 Feb 2019 19:14 Is of superb quality 
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L***l |
8 Feb 2019 11:51 Received the order to the last day of. sealed all in excellent soft package all together. Reliable store recommend 
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N***n  |
7 Feb 2019 12:43 Zamovlennya priyshlo 2 tizhnі zamovlyayu Vpershe алергії dumb. розхід grand. Pokey zadovolena 
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I***a  |
6 Feb 2019 22:20 Fits the description of goods, delivery month. In fact, has not tried 
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Customer  |
6 Feb 2019 06:07 Thanks. Seller put eye mask as a gift. 
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Customer |
5 Feb 2019 13:56 It is the 2nd time buyer, because the 1st time I noticed less crinkles!! 
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R***l  |
4 Feb 2019 11:24 Untagged under experiment. Light on skin its fragrance light far from perfume. Day وصلني product on 4/2/2019 I will write my review after its use full month محتاجة لايكات on my شجعوني .. 
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V***s |
4 Feb 2019 09:59 Packed well. Shipping and delivery. The shelf life is good 
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V***h |
4 Feb 2019 05:35 All great! Going for a long time due to the holidays, but it is. Have not tried to use. Packed well, do not shed. Thank You Very Much. 
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A***a |
2 Feb 2019 01:31 Shipping for Kazakhstan was relatively fast, all week. Got the serum in ordinary mail package, box does not wrinkle, it surprised me. The serum is not checked, but it smells horrible, very similar Vishnevsky ointment. Smell disappears almost immediately, but not to The end. Quickly absorbed, leaves no light on the face and no adhesive layer. Convenient dropper. Try to supplement a review after long use. 
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I***o  |
1 Feb 2019 05:49 Very pleased with the product I got. I love Lanbena products, I have been purchasinh this brand especifically for their effectiveness and healing properties. I hope this one does what it claims to, so I can add it to my faves list. 
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V***t  |
1 Feb 2019 01:55 Product description. Very long service in Israel-more than two months. Seller recommend. 
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D***e |
31 Jan 2019 08:37 Thank you very much! 
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M***k  |
30 Jan 2019 10:00 Shipping 2tyg super recommend 
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O***a |
30 Jan 2019 10:00 Goods come! Seller Recommend 
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J***z |
30 Jan 2019 09:03 Order arrived at 36 days Chile and not worn… Not bring imdicaciones use in Spanish 
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Customer  |
29 Jan 2019 19:39 Ordered the 11.11 In Бишкек delivered 19.01. Box a little bit crumpled on the road, but the product is fine. True to the product should have put a gift, but it was not. Seller twice extended protection since shipping was long. The product is thick, quickly absorbed, not feel the skin. About the result that he gives can not write anything can then make additional review. Smell pleasant, the container is made of thick plastic. 
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Customer |
29 Jan 2019 17:32 Looks a good furniture product, let's see how it works when applying it. 
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L***s  |
29 Jan 2019 16:34 The retail pack and wrap arrived well and is equal to the publishing of sale. Now only missing try their effectiveness and after describiré. 
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L***o  |
29 Jan 2019 14:09 Yes, the description was which. Arrived in good furniture state, as seen in the photography images. Barely Have odor, the texture is watery, liquid. Happy with the product, But now missing try it and is But that good results. Arrived soon enough to have in tally that It is to Spain. Missing me did Not speak with the store. 
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M***m  |
28 Jan 2019 02:50 thank you good store 
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N***a  |
26 Jan 2019 14:51 I liked it. Moisturizes well. Less жирниться skin, the pores close. 5-6 drops enough on the face and neck. The Smell is very nice, but weak. Packed well, you can take the gift. The box has a composition, description, and instruction. 
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S***r |
26 Jan 2019 09:55 well packed . still didnt try . recommend store 
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A***m  |
26 Jan 2019 06:37 Serum Is good. Long Service. Extended the protection. 
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P***i  |
25 Jan 2019 23:21 It was very high quality and excellent, and it arrived on time 
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Customer |
25 Jan 2019 10:22 Smell very unpleasant, himozny. In fact, not tried. 
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E***e |
25 Jan 2019 09:03 Uzsakiau 12.08, gsvau 01.25! OK! 
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D***e |
25 Jan 2019 01:44 Goods received, all Right :) Thank you. 
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G***a |
24 Jan 2019 11:25 Quite thick. Leather after applying soft, smooth. Convenient bottle. Take кэшбэком, so went near the 850r. Want to save-scan QR code and move the site кэшбэка, it is a screenshot from my statistics. First the domestic service ЕПН, and the second on another interesting cashback service Ebates, which overcharges welcome 10 $ of 25 $. That is you can buy goods with кэшбэком IN 3% + 10 $. Besides the ALIEKSPRESS have cashback 3% on EVERYTHING, including SMART PHONES. For receiving приветственного bonus, purchase the 25 $ should be done within a month. Payment every quarter. Just yesterday, I came to transfer the 92 $, so. Also support work well-tested. 
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N***a |
24 Jan 2019 08:42 Whole parcel arrived, goods carefully packed. Will try. Liquid gel odorless. 
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M***i |
22 Jan 2019 23:17 Received the order! Serum and eye cream came in a little crumpled boxes, face cream was broken and emerged, ask for new, sent only on the condition that I order something else in this store 
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G***o |
22 Jan 2019 12:52 Duzhe soon otrimala сироватку. Deputies 09.01.19 rock, and vzhe 22.01.19 otrimala. Dyakuyu Shvydko for delivery. Will zamovlyati Shte of tsogo 
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K***r  |
22 Jan 2019 11:58 Arrived foremost perfect!!! Many thanks!!! 
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R***a  |
21 Jan 2019 12:43 It looks good!!! After the first use, I feel my skin very soft and smooth!!! Delivered to Bulgaria for 33 days!! After I use it for at least one month, in order to see the effect of the serum, I will write another feedback!!!The packaging is very weak and not protective. The product arrived with damaged box, but inside it was ok. 
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A***a |
21 Jan 2019 10:18 Goods come quickly, Hyaluronic Acid good quality, absorbed quickly, velvety skin after use. Negative-small packing and fast. 
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O***a |
21 Jan 2019 06:40 Orders are very happy. 
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P***a |
21 Jan 2019 06:13 16.11.18 ordered arrived 05.01.19, all in one piece) smacks of alcohol, but not the fact never realized) is not used… 
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P***p  |
20 Jan 2019 04:15 Very good 
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G***e |
19 Jan 2019 15:00 Excellent product, arrived fast and without a hitch. Greetings from Lima-Peruvian 
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E***a |
19 Jan 2019 05:25 Excellent service. Quality of goods worth. Сыровотками with hyaluronic acid use dovno. Pozhtomu recommend. The product shows that manufacture excellent product and factory of good quality. 
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S***a |
19 Jan 2019 04:45 It 'S a month later. moisturizes and разглаживант skin does not take the first time. product and is very happy. recommend 
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E***a |
18 Jan 2019 14:42 It 'S without damage. 
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A***a |
18 Jan 2019 11:52 Decided to first time try serum to from my life falling behind. AND glad that decided. For my skin is a godsend. Combination skin, somewhere, especially in winter, where something oily. AND this serum is suitable for all skin types. Dry moisturizing oily shine. Very comfortable all day. Take three weeks, no one day use. Skin smoother, fresh. More Add a drop of the hand cream, and it gives a beautiful effect. Leather on hand for days hydrated, no contract. Although each winter agony. Cream to end of no help. IN the end: very satisfied with the purchase. Will buy more. A little less-packaging slightly wrinkled in transit. If to take as a gift, please, to better packaging. 
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O***a |
18 Jan 2019 07:47 Shipping 70 days to Moscow. The tube is very small, now understand why such a small price. 
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