The Best Hyaluronic Acid Serum Snail Essence for Acne Treatment, Moistrurized Skin Care and Anti-Anging Winkles
Packaging Details
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Otime Collections (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.otimecollections.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
| Positive (100%) | 5 Stars (249) |
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4 Stars (27) |
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| Neutral (0%) | 3 Stars (0) |
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| Negative (0%) | 2 Stars (0) |
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1 Star (0) |
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| Buyer | Real customer reviews | |
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S***g  |
5 Sep 2019 07:35 very accurate products as described well packaged.thank you store .I'm yet to use the protesting method product will leave additional feedback in a couple of weeks 
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A***z  |
14 Aug 2019 05:59 very fast delivery, only 15 days to Chile. Very happy with the store 
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K***a  |
17 Jun 2019 12:06 As for a long time i already ordered such a serum and it is already over, i decided to order more, because i really liked it. The product is in a plastic translucent bottle, closed with a lid with a pipette, which is very convenient, since the pipette is always under the hands. The serum itself is transparent, odorless. Absorbed quickly, does not leave stickiness and does not shine on the skin. It is suitable for all skin types. 
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R***i  |
17 Jun 2019 11:44 I'm very satisfied merci 
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S***i  |
7 Jun 2019 10:42 very good. happy with the product. shipping speed was fair. recommend the store. will leave additional feedback 
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A***z  |
4 Jun 2019 14:45 As you describe it 
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N***n  |
4 Jun 2019 08:24 arrived super fast . great as always .recommended store!! 
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K***a  |
4 Jun 2019 04:17 I love the serum of this brand and order them regularly. This serum with blueberry extract and hyaluronic acid. Notice all the important elements in the composition in the first places, which means these elements there most. Bottle 15 ml. Shelf life is specified until 2022. All information in english. The smell does not have, the liquid is not very watery i use at night without cream. It is well absorbed should only wait. You can under the cream. Delivery to crimea two weeks track tracked. 
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N***a |
3 Jun 2019 20:57 It came very quickly. I have not used it later i will add a review 
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A***a |
3 Jun 2019 06:17 The volume of the bottle is 15 ml. Made of thick glass. Serum is obtained with a pipette, which, about 5mm. Does not reach the bottom of the bottle, which means that the remnants of the funds will have to be extracted in another way. The dispenser is convenient and thanks to the silicone nozzle, you can take the required amount of money, thereby saving consumption. As such, i did not feel the aroma, but maybe i have problems with smell. After applying the skin, as for me, begins to "bloom" in the most good sense of the word: fresh, tender, soft, taut. Excellent copes with rashes-applied it in the evening, and in the morning already from the pimple, almost, there was no trace. 
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A***h  |
1 Jun 2019 08:58 Here such a mini package came-legendary chinese serums and snail cream, well, a gift-a coal film mask. I got it all, and i'm delighted! Especially cream, not one remedy did not remove so quickly inflammation and small. Apparently i was lucky) The store is good, although i did not receive two parcels of other means for the skin, he returned the money. I will order more! 
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A***.  |
31 May 2019 04:06 Pack dotarła to me after approx 2 weeks, so very quickly. Packing nice, buteleczka plastic, pipeta unless glass. Smell pleasant. Użyłam twice, pretty quickly absorbed. Texture smooth. Skin appears to be delikatniejsza and soft feeling. See after extended time using. 
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G***n |
30 May 2019 07:43 All as in the description 
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M***n |
29 May 2019 11:59 It came to me in good condition. All right. all right. 
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U***i |
28 May 2019 09:17 I got the parcel. Whole. Hermetically closed. Shelf life is still long. 
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T***a |
28 May 2019 07:56 The order came quickly, 14 days to chelyabinsk. the box is a little crumpled, but the attachments are all intact and without damage. i ordered 3 positions, as a gift the store put patches. 
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T***o |
28 May 2019 06:16 Shipping super fast and quality norms, recommend 
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T***a  |
28 May 2019 06:09 Arrived fast, the box was Mol and arrived damaged packaging. 
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B***h  |
28 May 2019 05:55 Hello. Thank you very much. The product has arrived intact and as described in the magnificence. I wish you success and success 
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K***a  |
27 May 2019 05:25 Lehce vstřebatelné, chvíli chladivý effect. pokožka them poté jemná. velmi příjemné. dlouhodobý účinek neznám, mám poprvé. VŠE perfektní. děkuji! 
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O***l  |
27 May 2019 03:02 Shipping arrived fast. Safe store. Teşekkürler 
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Customer |
26 May 2019 15:07 I like the product and after one week of use I think its works. 
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A***a |
25 May 2019 22:23 The parcel reached in 20 days, the track was not tracked, everything came. Boxes came a little crumpled, were sealed in mica, there is a halogen, shelf life until 2022. I order these serums for the second time, the skin is well moisturized, the result is satisfied. I recommend. 
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J***o |
24 May 2019 14:21 Perfect thank you very much 
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G***r |
24 May 2019 13:39 Arrived in a month or so. Not yet tried. Packaging very good, and Thank You for the gift! 
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G***r  |
24 May 2019 13:36 Product description was very accurate! Arrived earlier than I expected. It works great are leaves my skin super soft. I would recommend this product and I will defiantly purchase again! 
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A***e |
24 May 2019 10:14 Ok 
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E***l |
24 May 2019 07:44 Fast Delivery Thank you store. 
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B***a |
23 May 2019 09:04 The parcel went to ukraine for about 20 days. The goods are in good condition. After use, i will add a review. 
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A***d |
23 May 2019 05:47 Good precision 
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T***t |
23 May 2019 01:50 Fast delivery. 
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A***g  |
23 May 2019 01:06 Very cool! And that says everything! 
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J***v |
22 May 2019 11:02 good smell, nice texture 
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B***r |
22 May 2019 07:53 Good 
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O***a |
22 May 2019 07:33 I order not the first time, everything works fine 
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D***a |
21 May 2019 12:04 Kind time of the day!!! Everything responds to the description. Today i received the order!!. 
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I***a |
20 May 2019 05:41 Ordered Day 2 have, dotarło 20maja. Pretty fast shipment. I will use every morning. After two weeks I will send effects. 
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K***t |
18 May 2019 07:04 waiting results 
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M***a  |
17 May 2019 05:00 Super, thank you! 
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J***a |
15 May 2019 11:22 I buy 29,04, i get 15,05 - AMAZING!!! Thank you so much:) 
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V***r  |
13 May 2019 05:40 Thank you! Arrived exactly a month later. Smells like medicine. In action i did not try yet. 
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M***a |
12 May 2019 03:10 Shipping month. Goods consistent with the description. Protected with bubble wrap in original packaging zafoliowane. IN gratisie sample facials black, what thank you. To the last moment czekałam for shipping. Recommend product and salesman. 
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C***a |
11 May 2019 19:15 The products arrived before the deadline. Unfortunately, one of the serums was crushed and with the package soaked, so i think i lost a bottle. I wish i could fix this situation. However, speed is appreciated. 
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Z***n |
10 May 2019 13:35 I use it for Dermapen. I recommend it. 
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A***a |
9 May 2019 08:35 Serum fire. I feel moisturizing from her. Consumed a lot, i advise you to immediately take 2. 
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M***n  |
9 May 2019 04:22 Good. product, good store, fast delivery 
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F***r |
8 May 2019 15:25 I received the product .. But I haven't tried it yet 
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S***I |
8 May 2019 08:33 long shipping this time and a bit cracked package thank you for the gift 
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Customer |
6 May 2019 08:20 I do not know how much this serum will help, but everything came normally packed, the smell is barely catch, there is no irritation on the skin. Not tracked, it was 2 months. 
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E***a |
3 May 2019 20:45 Excellent serum, i buy not the first time. At first i took a set of three different samples-only this one came up to me, i have oily skin of the face, deep pores, small pimples fall out regularly on my cheeks because of the clogged pores, so this serum makes the face cleaner. I use instead of moisturizing cream after a good cleansing of the skin every evening. Then there are fewer small pimples and pores are not so clogged. A year ago, these serums were in glass bottles (or maybe just a set of three different serums was so beautiful), and now they are released in plastic bottles. I took a photo in comparison. The pipette inside is still glass. 
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