We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
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United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Mexico, Central America, South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Buyer | Real customer reviews | |
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O***n ![]() |
30 Jan 2019 00:30 Product very much high quality glue never seen no smell slightly malomeryat |
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C***e ![]() |
28 Jan 2019 11:36 very accurate as in the picture. shoe was a bit small, i hope it expands. overall the shoe is nice and of quality. thanks store. |
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A***a ![]() |
28 Jan 2019 07:08 Fast shipping, 2 weeks before. Size 7 the Russian 37. Good, comfortable. Traces of glue, thread sticking out there. Color is beautiful. Track to track. |
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C***e ![]() |
15 Jan 2019 08:43 Very good. Woman is satisfied |
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T***S ![]() |
6 Jan 2019 04:00 Its 23 cm took 36, a little loose, but not critical. |
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C***r ![]() |
4 Dec 2018 15:46 They are cute But is loose fitting N, the back not subject right foot is loose fitting |
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A***a ![]() |
9 Oct 2018 10:03 28.08 ordered, received 09.10. Girlfriend happy! |
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E***a ![]() |
22 Aug 2018 08:00 The shoes look beautiful. Ordered 39 slightly small. Need to take one size larger. Narrow leg. Seller recommend |
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S***a ![]() |
6 Aug 2018 21:40 All went well. Corresponds to the grid. Thank You |
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Y***v ![]() |
28 Jul 2018 23:40 Love those sheos! shipping took only 8 days from the order day!! quality is good. For EU size 38 I took 7. Thank you very much |
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Y***T ![]() |
25 Jul 2018 20:27 they are perfect |
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O***s ![]() |
13 Jul 2018 04:30 I have the number 34 SPAIN and perfect pocket. |
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V***a ![]() |
4 Jul 2018 20:12 владивостока sandals 16 days before profit. size table, quality as the picture. advice store all. |
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O***n ![]() |
15 Jun 2018 01:22 Прикольные и удобные, на мой 37 продавец прислал 38. Все ок |
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